Opinion of the BIPT Council of 16 April 2018 on the 2016 improvement plan and the 2017 action plan following the customer satisfaction survey for the year 2016

Type
Opinion

Publication date
23-04-2018

Date
23-04-2018

According to the information it has, BIPT notices that measurements were conducted by bpost in order to determine the level of its customers' satisfaction in 2016 and issues a favourable opinion on the realisation of the 2016 improvement plan and improvement measures considered for 2017.

Download document